Warranty

iKross Warranty

Under iKross Warranty Policy, 30-Day Money-Back Guarantee with No Question Ask.

If the reason for return isn’t quality-related or is about other issues, please contact us at service@bluemall.com

Standard Warranty

iKross will take care of all kind quality-related issues within 12 month warranty period.

During standard warranty, iKross will either replace or refund for defect iKross product.

Terms and Conditions

  • Warranty begins at your purchase date.
  • Register with ikross account and submit Extension Warranty Form to get 24 month warranty cover.
  • Warranty only cover a valid proof of purchase made from iKross.
  • Addition documents or pictures if needed.

Limitations

  • Our return and warranty service is limited to all purchases made through from iKross. If you purchased through a different seller, please contact them directly.
  • All returned items must be in original condition.We will refund the amount paid for the item and the original shipping cost.Once your return is processed, you will receive a refund back to the original method of payment.
  • The warranty is void if we determine that the product was damaged as a result of improper installation, misuse, unauthorized repair, modification or accident, or was not used in accordance with the product instructions.

Sign up your information to extend more 12 months warranty