Warranty

iKross Warranty

Under iKross Warranty Policy, 30-Day Money-Back Guarantee with No Question Ask.

If the reason for return isn’t quality-related or is about other issues, please contact us at service@bluemall.com

Standard Warranty

iKross will take care of all kind quality-related issues within 12 month warranty period.

During standard warranty, iKross will either replace or refund for defect iKross product.

Extension Warranty
Add an additional 12 months to your standard Warranty, which is total 24 months warranty period. During extension warranty, ikross will either replace or refund for defect iKross product.

Terms and Conditions

  • Warranty begins at your purchase date.
  • Register with ikross account and submit Extension Warranty Form to get 24 month warranty cover.
  • Warranty only cover a valid proof of purchase made from iKross.
  • Addition documents or pictures if needed.

Limitations

  • Our return and warranty service is limited to all purchases made through from iKross. If you purchased through a different seller, please contact them directly.
  • All returned items must be in original condition.We will refund the amount paid for the item and the original shipping cost.Once your return is processed, you will receive a refund back to the original method of payment.
  • The warranty is void if we determine that the product was damaged as a result of improper installation, misuse, unauthorized repair, modification or accident, or was not used in accordance with the product instructions.

Sign up your information to extend more 12 months warranty